Your transfer could not be matched

Management could not match the transfer you reported to what arrived. The note in your room says what does not match: usually the amount, the reference, or the sending account name. Check your bank's confirmation, then send the corrected details with the funding form (amount, reference or transaction hash, proof). If you sent from an account not in your name, tell us; we may need an extra document. Never send funds to details that differ from the ones in your room without confirming by phone.