Frequently asked questions
Short answers to the common questions.
In this topic · Troubleshooting and FAQs
Does creating an account commit me to anything? No. It opens your room; every investment is governed by a separate written agreement.
Who can invest? Professional and accredited investors aged 18 or over, initially in North America and the GCC. Management confirms the fit.
Are returns guaranteed? No. Figures in the portal are records of past periods, not forecasts. Read the Risk Disclosure.
How are returns paid? Monthly, in USD, to the payout details on your file; they are paid out, not reinvested.
Can I withdraw early? Only with company approval; a notice period applies and charges may apply under your agreement.
Can I add more capital? Yes, as a request that management approves; you then send the funds with your reference.
How is my information protected? Encryption in transit, per-investor data isolation, logged access to documents, two-factor for management, nightly backups. See the Privacy Policy.
How do I get a copy of my data or close my account? Under Account → Your data.
How do I reach support? The support form under Account → Your data, or the website contact form before you have an account.