EAGLE ALTUSCAPITAL
Why usHow it worksYour roomSafetyQuestionsLog inOpen your free account

No email or code arrived

Where to look, how long to wait, and how to ask again.

Updated Sep 12, 2026
In this topic · Troubleshooting and FAQs
  1. Wait two minutes; then check spam, junk and promotions folders.
  2. Check the address you typed: the screen shows the same message for a mistyped address.
  3. Ask again: Send a new code on the sign-up screen, or request a new link from the sign-in or reset screen. Codes and links expire after one hour, and only the newest one works.
  4. Requests are limited to five an hour per address; if you have used them up, wait an hour.
  5. Still nothing? Your mail provider may be blocking the sender; use the website contact form and we will help.
Did this not answer it? Search again or use the contact form.